Customer feedback is everywhere. Customer intelligence is here.
Enterpret is the leading customer intelligence platform that unifies all your feedback with AI that understands your business, turning noise into intelligence that drives growth
Turn feedback overload into clarity and action
Unify feedback with business context. Understand insights from data. Act and close the loop with customers.
Unify feedback with your business context to prioritize what truly matters
Connect every customer voice in one place
Feedback lives everywhere, making context hard to track. Unify feedback across 50+ sources into one real-time view.
Automatically organize feedback into contextual themes and tags
Save hours of manual tagging with our 5-level Adaptive Taxonomy that builds structure around your business reality and continuously evolves with every signal
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Capture the full story behind customer feedback
Automatically connect feedback to the people, revenue and product it impacts to focus on signal, not noise
Extract deeper insights with data enrichment workflows
Messy data blocks clarity and speed. Enrich feedback with AI-powered workflows that standardize and structure fields
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Transform raw feedback into data you can act on
Turn feedback into clear, quantifiable insight
Traditional reports stop at what happened. Leverage our dashboards reveal the “why” behind every trend, uncovering patterns, drivers, and shifts as they happen
Ask AI any question about your feedback & customers
Query Wisdom AI in natural language and get instant, contextual insights on your customers
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Turn insights into action with AI Agents and automated workflows
Turn every signal into action automatically
Issues often go unnoticed until it’s too late. Detect issues and trends as they happen and route context-rich alerts to the right owner instantly
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Turn every resolution into a trust-building moment
Resolved issues mean little if customers never know. Automatically detect resolutions, tailor follow-ups, and close the loop to win back champions
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Trigger workflows enriched with customer insights
Insights stuck in spreadsheets & reports don’t drive change. Automate workflows in Jira and Linear with full context
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Centralize feedback and organize by theme, feature & revenue impact
Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
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Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
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Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
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Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
Unify feedback with your business context to prioritize what truly matters
Centralize feedback and organize by theme, feature & revenue impact
Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
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Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
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Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
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Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
Voice of Customer Reinvented for the AI Era
In the AI era, competitive advantage moves at the speed of customer feedback. But most companies are still trapped in the reactive era. Quarterly surveys that capture 2% of your customers. Manual categorization that consumes 80% of analyst time. Static dashboards that take months to surface insights that are already obsolete.
The gap is widening. While AI-native leaders transform customer voice into competitive advantage at lightning speed, traditional feedback approaches are becoming competitive liabilities.
Customer intelligence changes everything from reactive management, to proactive transformation.
Generic AI gives generic insights. Enterpret speaks your language.
From Sampled Surveys to Complete Voice
We once relied on small, periodic surveys. And now every customer interaction, from tickets to reviews, speaks in real time
Feedback from selective samples & delayed insights
Every feedback and interaction, unified in real-time
From Manual Tagging to Intelligent Classification
What once took hours of manual sorting now happens instantly through AI that learns your taxonomy and refines it over time
Manually tagging, organizing & maintaining for hours
AI continuously learns and adapts your taxonomy
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From Static Reports to Living Intelligence
Reporting once summarized the past. Now intelligence evolves with the present, learning, adapting, and surfacing what matters as it happens.
Reports captured what already happened & weeks ago
AI reveals reports, trends and opportunities in real time
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From Insights to Measurable Outcomes
We once collected insights to understand. Now we turn every customer signal into decisions that shape products, experiences, and growth.
Insights were static & never made it past the slidedeck
Intelligence drives continuous action & results
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Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
We chose Enterpret for its intuitive UI and seamless data integrations, which enable us to combine data from all sources and generate deep, multi-layered insights. The insights we've gained are already driving meaningful change across our organization, and their responsive support and collaborative approach have been invaluable.
Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.
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The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.
We are laser-focused on giving customers more than they expect through a hospitality-first, individualized approach to drive retention and loyalty. Enterpret has allowed us to stitch together a full picture of the customer, including feedback and reviews from multiple data points. We now can super-serve our loyal customers in a way that we have never been able to before.
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Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
