Enabled Calculations for Feedback Record Plot‍

We’ve expanded the capabilities of the “Feedback Records” plot. You can now customize calculations beyond just the count of feedback. This helps us empower actions on top of customer interactions for all users by giving you the flexibility to analyze feedback data in a way that serves your needs.

Enhanced Discord Integration Configuration

Our Discord integration just got smoother. We’ve improved the setup process more transparent so users can easily configure private channels on their first try. This improvement is aligned with transforming unstructured customer interactions into objective customer insights, by making sure you have the right channels configured for rich, actionable feedback.

Refined On-Hover Menu for Reasons‍

We’ve cleaned up the on-hover menu for Reasons, streamlining it by prioritizing the most critical calls to action. This update supports our goal to Make Enterpret accessible everywhere for everyone, by ensuring a more intuitive and efficient user experience.

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