Unlock insights, sentiment, and trends from Instagram comments in Enterpret

Instagram comments are where your loudest fans, quietest critics, and the best ideas from loyal customers show up. With Enterpret’s new Instagram integration, you can finally tap into that unfiltered feedback—right from your company’s posts. No more endless scrolling. No more missed signals.

Now, Instagram joins the rest of your customer feedback channels inside Enterpret, giving you the full picture, all in one place.

Here’s what’s new:

• Full visibility: into every Instagram post, comments and nested replies included
• One place for everything: Instagram data sits alongside feedback from every other source
• Smarter sentiment tracking: Spot trends, surface product feedback, and see what’s really resonating—in real time

Whether you’re launching a product, running a campaign, or just want to know what’s landing—Instagram feedback is no longer out of reach, it’s part of the Voice of Customer with Enterpret.

Got questions about the Enterpret Instagram Integration? Check out our Help Center article.

Use Wisdom to automatically generate Stacked Bar Charts

Our latest Wisdom enhancement allows you to generate Stacked Bar Charts with a prompt.

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Here are some of our favorite use cases and prompts:

• Prompt to see what's driving churn (and where) : “For the last 12 months, what are the common reasons by device? Stack by device type.”
  • Why it’s great: Break down exit survey responses by platform (iOS, Android, Web) to spot device-specific issues fast. Maybe Android users are stuck on slow load times, while iOS users are rage-tapping through bad navigation. Now you’ll know.
• Prompt to see customer's top requests: “What are the common keywords mentioning ‘improvement’? Stack by user sentiment.”
  • Why it’s great: Pinpoint which features need love—and whether that feedback is coming from power users, new users, or frustrated ones. Prioritize your roadmap with confidence.‍
• Prompt to track a recent launch: “How are users talking about the new checkout flow by sentiment and usage segment? Stack by version."
  • Why it’s great: Monitor launch reactions in real time, filtered by version and customer type. You’ll see what’s working—and what needs a quick fix.‍
• Prompt to identify support themes that need proactive fixes : “What issues are repeatedly flagged in support tickets this month? Group by tag and volume.”
  • Why it’s great: Surface recurring problems—bugs, confusing UX, or workflow blockers—so your team can fix them at the root.

Other highlights from March

• Dynamic Custom Filters: Custom Filters are now live entities—update once, and changes are reflected in every Dashboard, Quantify, and Feed when it's updated.
• Feedback on Enterpret Reports: Anyone can now leave feedback directly on email and Slack reports so we know how our team can help make these reports more valuable.
• Exclude Current Period: Exclude the current day, week, or month from your views for faster way to cleaner, more accurate insights across Quantify, Dashboards, and Feeds.
• Auto-Generated Filter Descriptions: Let Enterpret do the writing. Custom Filter descriptions now generate automatically for less busywork.