insights

Surface answers about your customers and uncover critical insights

Solve customer pain, delight customers, and grow revenue with the most important insights.

Learn from your customers and align your organization around the most important insights

Trends and Anomalies

Visualize spikes or dips in your feedback that deviate significantly from standard patterns to identify and address issues or capitalize on positive trends quickly.

Dashboards

Monitor the feedback metrics that matter most to your organization and get a centralized view of your data, making it easier to track and analyze.

Email and Slack notifications

Get timely notifications and subscribe to get updates on critical Reports, Dashboards, Themes and user segments.

How ENTERPRET iNSIGHTS Works

Enterpret empowers product organizations to listen, understand, and build a strong culture of empathy for customers by making it easy to uncover and surface insights to everyone across the organization.

The deepest most accurate customer insights to drive product growth

Identify trends

Be proactive vs reactive. Enterpret helps you get the insights that helps you delight customers and address issues immediately.

Uncover Anomalies

Enterpret's Anomalies feature makes it easy to quickly toggle a button to identify emerging issues before they snowball.

Prioritize

Curate dashboards that make it easy to understand the requests of key segments and cohorts that can be shared quickly.

Understand sentiment

Easily find out and verify what are the top reasons for detractors, or low customer satisfaction.

We chose Enterpret for its intuitive UI and seamless data integrations, which enable us to combine data from all sources and generate deep, multi-layered insights. The Enterpret team ensured a smooth onboarding experience, even increasing data ingestion cadence to provide real-time alerts. The insights we've gained are already driving meaningful change across our organization, and their responsive support and collaborative approach have been invaluable.

Nir Ben Ari

Director, Customer Support, Vimeo

Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.

Mike McNasby

User Research Lead, Descript

Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.

Dina Mohammad-Laity

VP of Data

Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.

Michael Bartimer

Revenue Operations Lead

Enterpret has made it so much easier to understand our customer feedback. Every month I put together a Voice of Customer report on feedback trends. Before Enterpret it would take me two weeks - with Enterpret I can get it done in 3 days.

Maya Bakir

Product Operations, Notion

Boll & Branch takes pride in being a data driven company and Enterpret is helping us unlock an entirely new source of data. Enterpret quantifies our qualitative data while still keeping customer voice just a click away, adding valuable context and helping us get a more complete view of our customers.

Matheson Kuo

Senior Product Analyst, Boll & Branch

As a PM, I want to prioritize work that benefits as many of our customers as possible. It can be too easy to prioritize based on the loudest customer or the flavor of the moment. Because Enterpret is able to compress information across all of our qualitative feedback sources, I can make decisions that are more likely to result in positive outcomes for the customer and our business.

Duncan Stewart

Product Manager