Create Anomaly and Compare Charts in seconds with Wisdom

Wisdom is our co pilot for customer insights that delivers deep customer insights in a simple, intuitive chat interface. Ask any question and get answers to customer questions without the complexity of an analytics tool. Here's three ways you can use this update: ‍

• ‍Spot Anomaly spikes & dips: Have questions about sudden changes? Now you can easily ask Wisdom to identify and highlight spikes and dips in your data!‍
• Data comparisons within same time period: Compare different reasons all within the same time frame. Spot trends and gain insights effortlessly.‍
• Compare across different time periods: Dive deep by comparing reasons and keywords across different periods. Discover how patterns evolve over time.

More transparent answers in Wisdom

The latest enhancement in Wisdom makes every interaction more transparent and reliable. Answers produced by Wisdom will now provides more context and understanding in responses in way that makes it easier to consume.

• ‍User Quotes Integration: Wisdom now includes more user quotes to make responses clearer and more insightful.‍
• Accurate Feedback Citations: Feedback citations are more accurate, representing user expectations effectively.‍
• New Hierarchical Structure: Answers now feature a three-level hierarchy for better organization and ease of skimming.‍
• Refined UX: We've updated the UX for improved readability of quotes, ensuring users are not overwhelmed by multiple entries

Use Wisdom to generate filters in the Query Builder

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Anywhere you can search, you'll now be able to use Wisdom to auto-generate Filters.

Try

• Create a filter for Tracked Keyword [ x ]
• Create a filter for praise
• Create a filter for feedback from the App Store.

Wisdom Performance Update: 50% Faster

We continue to make investments in Wisdom's performance - we're now seeing Queries run ~50% faster!