Enterpret + Gainsight: Turn Feedback into Actionable Insights

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Customer success data is only as valuable as the insights you can extract. With this integration, Enterpret becomes your single source of truth, combining the what of Gainsight data with the why of customer feedback. Our new Gainsight integration, designed to bring customer success data into Enterpret for richer, more actionable insights.

What’s New?

With this integration, you can:

• Unify your data: Sync customer health scores, success plans, and account data from Gainsight directly into Enterpret.
• Deepen your analysis: Enrich your feedback insights with context from Gainsight, unlocking new patterns and trends.
• Spot risks and opportunities faster: Identify gaps in customer experience by connecting feedback sentiment to account health metrics.
• Empower smarter strategies: Equip your teams with the full picture of customer insights for improved decision-making.

Ready to Get Started? Learn how to set it up here: Gainsight Integration Setup

What's new with Wisdom

We’re constantly improving Wisdom to make it your go-to tool for actionable customer insights. Here’s what we’ve shipped:

⚡ Speed

• Speed Boost: Insights delivered at lightning speed for quicker actions.
• More Reliable: 95% success rate, with minimal low-severity failures.
• Improved Understanding: Tackles diverse topics—from NPS to customer health—with greater accuracy.
• Sharper with Ambiguity: Resolves tricky queries like “abuses,” “feedback,” or “rating” with ease.
• Better Follow-Ups: Seamlessly handles follow-up questions, outperforming GPT-4.

🎯 Sharper responses (Thanks to user feedback!)

• Focused Insights: No fluff—just clear, concise answers.
• Richer Details: Specific, actionable claims replace generic statements.
• Better Adaptability: Multilingual support, tailored formats, and flexible structures to meet your needs.