Integrate Front with Enterpret: No more digging through support conversations to find relevant customer feedback
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Why integrate Enterpret with Front?

Enterpret integrates with Front to pull in customer feedback and automatically enriches each support ticket by pulling in a lot of the context surrounding it (e.g., user properties like plan type, device data, country). Enterpret then applies its customer-specific machine learning models to predict topics and granular reasons for each ticket.  Slice and dice more effectively by combining taxonomy-based analysis, product usage stats, customer demographic trends, and more.

Features

  • Easy one-click integration.
  • All conversations enriched with Enterpret's taxonomy with granularity and high accuracy.
  • Analyze and visualize by agent tags and user properties.
  • Join with product analytics data to understand feedback shared by a user cohort.
  • 100% complete data.