Enterpret
Product Updates

New in Wisdom - better, faster, stronger (and smarter!)

Enhanced Intelligence and Speed in Wisdom

Enhanced Wisdom's intelligence and speed, significantly improving its ability to deliver high-quality answers to a wide range of questions. Performance has been boosted, and further enhancements are planned in the coming weeks.

Refined Prompt Suggestions for Deeper Insights

Refined prompt suggestions within Wisdom, enabling users to better understand feedback through custom prompts. Dynamic prompt suggestions are next to deliver even more tailored insights soon.

Introduced the Wisdom Prompt Library

Introducing a Wisdom Library of Prompts for users to explore and make using and getting the most out of Wisdom easy peasy. This resource will continue to grow as Wisdom's capabilities expand, with prompts available contextually whenever Wisdom is prompted.

Want an overview of Wisdom? Watch this video

Salesforce <> Enterpret Synced Users and Accounts

We are excited to share that Synced Users and Accounts now supports connecting Salesforce user and account data to connect feedback in Enterpret!

Customers can use Synced Users and Accounts to stack rank opportunities by revenue impact, prioritize intelligently, and stop over-indexing for the volume of feedback to:

☑  Drive roadmap decisions

☑ Reduce churn and identify upsell opportunities

☑ Compare users to validate their hypotheses

Learn more about Synced Users and Accounts or visit the Help Center.

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Bug Fixes and Improvements

Improved “Save Feed” Modal

‍The modal shown while saving a Feed now clearly illustrates the filters applied vs showing  an empty input box.

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Added Link to ‘View All’ items from a Quantify Widget on Dashboards

We’ve added a small link to quickly dive into a Quantify widget and see all values, beyond the top values plotted on the chart.

Latest Dashboard Improvements

Copy Summary from a Dashboard Widget

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Now, with a simple hover over the Dashboard Feed widget, you can easily copy content, regenerate responses, and share feedback on a summary.

Enhanced Dashboard Features

• Subtle Link to Feedback Records: We’ve made the link to view feedback records more subtle, like a ninja sneaking in the night.
• Expandable Prompts: Long prompts on the Dashboard Feed widget can now be expanded. No more squinting or guessing—see it all, in all its glory!
• Improved Scroll Behavior: Scrolling through content on the Dashboard Feed widgets is now smoother than ever. Enjoy the ride!
• Retained Prompts: When diving into a Feed from a Dashboard, the prompt now sticks around.

Updated Product Tour is Now Skippable

We know, not everyone wants a guided tour, so we’ve made the introductory product tour skippable in the first user session. Our new experience frees you to skip the tour and dive right into Enterpret!

Revised Contextual Citations from Feedback Sidebar

Citations from the feedback sidebar now open in the same page as a pop-up, instead of a new tab. It’s like getting a pop-up book for adults, minus the surprise dragons.

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Custom Prompts are now available in Wisdom

We're excited about Custom Prompts, the latest Wisdom enhancement to make diving into trends, charts, or ask any burning questions a breeze. Custom Prompts are available wherever you use Wisdom in Enterpret.

You can use Custom Prompts when viewing the Feed or when exploring any Quantify Chart in your Dashboards. In the example above, we used a Custom Prompt to:

1. Filter to feedback about Playlists‍
2. Asked Wisdom a Custom Prompt "How are Amazon curated playlists perceived by our customers?"

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Custom Prompts are now available in Wisdom

We're excited about Custom Prompts, the latest Wisdom enhancement to make diving into trends, charts, or ask any burning questions a breeze. Custom Prompts are available wherever you use Wisdom in Enterpret.

You can use Custom Prompts when viewing the Feed or when exploring any Quantify Chart in your Dashboards. In the example above, we used a Custom Prompt to:

1. Filter to feedback about Playlists‍
2. Asked Wisdom a Custom Prompt "How are Amazon curated playlists perceived by our customers?"

Clear Expectations for Custom Filter Updates

We've listened to our customer's feedback since our launch of Custom Filters. To clear up any confusion, we've added an information banner explaining how updating a works. Here’s the scoop: changes to a Custom Filter only affect future users. No surprises, just clarity.

Updated ADD Dropdown on Dashboards

We revamped the dropdown menu you see when you click ADD on a Dashboard. The new menu items clearly spell out what actions you can take. And yes, we’re planning even more improvements to help you quickly add commonly used artefacts. Consider it a makeover for your dropdown, minus the reality TV drama.

Improved Tooltip Placement on Saved Items Menu

Here’s a small but mighty improvement: tooltips on the Saved Items Menu now appear on the side of item-type filters. This simple change prevents tooltips from hiding selectable options, making filters much easier to navigate. Think of it as giving your tooltips a new home, with a better view.

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Supercharging speed and performance with our latest optimizations

Over the last week, we've released a series of performance improvements to deliver speed and efficiency you expect and need out of Enterpret. Here's what's new:

‍Optimized Synced User and Account Transformations

Precomputed the user-account-record transformations and stored them in Snowflake. By doing this upfront, we've eliminated the need for these transformations during query time. The result? Faster queries and a smoother user experience.

Revamped Query filtering logic

Reimagined our AND and NOT query filtering logic. This overhaul slashes the number of partitions loaded on Snowflake, meaning your data retrieval is now quicker and more efficient. Less waiting, more doing.

Improved Feedback Fetch Response Time

Turbocharged the response time for fetching users, accounts, and records from Citadel. This enhancement cuts down latency across all feedback fetch operations, so you get the data you need, right when you need it.

Upgraded Performance for Quantify

Unleashed a major performance upgrade for Quantify. Queries that filter by Keywords and Group by Reasons (and vice versa) are now lightning fast. This upgrade means faster insights and more powerful analysis, driving better decisions at every turn

These performance improvements that make the Enterpret experience significantly faster in these key areas

• Queries for User and Account integrations
• Queries for large volumes of Tracked Keyword or Reason filters
• Queries that look at very high cardinality metadata fields